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Frequently Asked Water Bill Payment Questions

Making a payment to avoid having your water turned off?

First please contact the Authority office at 315‑986-1929 Monday through Friday, 8 a.m. to 4:30 p.m.





Wayne County

Water & Sewer Authority


3377 Daansen Road

Walworth, NY 14568



Contact Information

Phone:  (315) 986-1929

Fax:  (315) 986-1687

Toll Free:  (800) 410-1929

Business Hours

8:00 AM  --  4:30 PM  Monday - Friday

After Hours Emergencies

Click Here for numbers to call  

Help us out!


Be alert! If you see anyone tampering with any part of your public water supply system - hydrants, valves, storage tanks, your own water shutoff - call the Authority immediately! You can help us keep your water supply safe and secure.


  Conservation tips are important all year round, too! 

Pay Online


Pay your water bill by credit or debit card - VISA, MasterCard or Discover - or electronic check 24 hours a day, seven days a week.


This payment option is provided by Paymentus, a third party automated payment service. Paymentus will charge you, the customer, a $1.95  convenience fee for each transaction. 


You will need your account number including all the digits before and after the dash and the dot (period.)

This is printed on your bill. Example: 2-12345.00


You may also pay by phone; to make a payment call toll free 855-385-4840.


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