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Frequently Asked Water Bill Payment Questions

Making a payment to avoid having your water turned off?

First please contact the Authority office at 315‑986-1929 Monday through Friday, 8 a.m. to 4:30 p.m.

 

 

 

 

Wayne County

Water & Sewer Authority

 

3377 Daansen Road

Walworth, NY 14568

 

 

Our Mission Statement
As a Public Benefit Corporation created by the New York State Legislature, the Wayne County Water & Sewer Authority has as its purpose to reliably provide the highest quality water and the most efficient wastewater services for the benefit of the people of the Authority’s service area. The Authority’s goal is to consistently provide these services at a reasonable and competitive cost while promoting an atmosphere of outstanding customer service, planning for future improvements and protecting resources and the environment.

 

 

Contact Information

Phone:  (315) 986-1929

Fax:  (315) 986-1687

Toll Free:  (800) 410-1929

Business Hours

8:00 AM  --  4:30 PM  Monday - Friday

After Hours Emergencies

(315) 986-1929

 

New Way to Pay !

 

Now you can pay your water bill when you want by phone or online.

 

The Authority is proud to announce a new payment option provided by Paymentus, a third party automated payment service. Pay your water bill by credit or debit card - VISA, MasterCard or Discover - or electronic check 24 hours a day, seven days a week.

 

Paymentus will charge you, the customer, a $1.95  convenience fee for each transaction. 

 

You will need your account number including all the digits before and after the dash and the dot (period.)

           This is printed on your bill. Example: 2-12345.00

 

CLICK HERE for more information and to pay your water bill.                        

 

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