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Frequently Asked Water Bill Payment Questions

Making a payment to avoid having your water turned off?

First please contact the Authority office at 315‑986-1929 Monday through Friday, 8 a.m. to 4:30 p.m.

 

 

 

 

Wayne County

Water & Sewer Authority

 

3377 Daansen Road

Walworth, NY 14568

 

 

Our Mission Statement
As a Public Benefit Corporation created by the New York State Legislature, the Wayne County Water & Sewer Authority has as its purpose to reliably provide the highest quality water and the most efficient wastewater services for the benefit of the people of the Authority’s service area. The Authority’s goal is to consistently provide these services at a reasonable and competitive cost while promoting an atmosphere of outstanding customer service, planning for future improvements and protecting resources and the environment.

 

 

Contact Information

Phone:  (315) 986-1929

Fax:  (315) 986-1687

Toll Free:  (800) 410-1929

Business Hours

8:00 AM  --  4:30 PM  Monday - Friday

After Hours Emergencies

(315) 986-1929

Summer has begun.

 

It may not be dry now, but if summer gets dry and hot, get the most out of your water dollar by watering early in the morning.   After mid-morning, the sun evaporates much of the water your sprinkler is spraying.  Watering early means your landscaping gets more of the water you are paying for!

Better yet, water at the base of plants with a drip hose.

 

  Water conservation is always important!

More conservation tips

Pay Online

 

Pay your water bill by credit or debit card - VISA, MasterCard or Discover - or electronic check 24 hours a day, seven days a week.

 

This payment option is provided by Paymentus, a third party automated payment service. Paymentus will charge you, the customer, a $1.95  convenience fee for each transaction. 

 

You will need your account number including all the digits before and after the dash and the dot (period.)

This is printed on your bill. Example: 2-12345.00

 

You may also pay by phone; to make a payment call toll free 855-385-4840.

 

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