CUSTOMER WARNING ABOUT DOXO.COM THIRD-PARTY WEBSITE
There is an online bill pay website called DOXO.COM. It is a third-party website that allows people to pay their utility bills via that website.
It may appear that DOXO.COM is affiliated with the Wayne County Water & Sewer Authority.
IT IS NOT.
DOXO.COM may charge customers extra fees. And WCWSA has no control over when we receive payments made through DOXO.COM. Frequently they take two weeks to arrive, and this could result in the late payment fee being added to your account.
WCWSA uses Paymentus as its approved third-party payment agent.
** PLEASE NOTE **
If you are making a payment to avoid having your water turned off, first please contact the Authority office at
Monday through Friday
8am to 4:30 pm.
These payment options are for WATER AUTHORITY BILLS ONLY – that’s your white bill, not your green town sewer or capital charge bill.
If you are paying your bill online or over the phone, you will need your account number including all the digits before and after the dash and the dot (period). This is printed on your bill. Example: 2-12345.00
The Wayne County Water & Sewer Authority uses a third party bill payment service called Paymentus. To make a water bill payment through Paymentus online click the button below to be transferred to the secure Paymentus site and pay with a credit or debit card (MasterCard, VISA or Discover) or ACH electronic check for a fee of $1.95 per transaction. Each transaction is limited to $200. If your water bill is higher than $200, you must make more than one payment. Also, if you have more than one water account, each payment is a separate transaction.
3377 Daansen Rd
Walworth, NY 14568
Pay By Phone
We have a secure drop box located in the driveway of our Operations Center, 3377 Daansen Road, Walworth. For Lyons customers, there is a secure drop box back by the pharmacy at Dobbins Drugs, 52 William Street in Lyons. For Sodus customers, there is a secure drop box in the parking lot behind the Sodus Municipal Building.
The Authority office at 3377 Daansen Road, Walworth, is open Monday through Friday from 8 a.m. to 4:30 p.m. We accept cash, check or money order. Payments are also accepted at the Macedon, Marion and Palmyra Town Halls during their regular business hours.
Paymentus is an independent company providing a payment service to Authority customers. Paymentus charges a convenience fee to use their service. This fee covers payment handling and processing charges.
The Wayne County Water & Sewer Authority does not receive any part of the convenience fee.
All bank card payments, whether on a one-time or monthly recurring basis, are managed by Paymentus for the Authority. Paymentus is a recognized leader of billing and payment solutions in North America. It has more than 450 clients in 48 states and features fully-integrated red-flag identity theft protection. For more information, please visit www.paymentus.com.